Privacy Policy
Last Updated: 2026
Betting Canada ("we," "us," "our," or "Company") operates acen.ca (the "Website"). This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our Website and services.
Information We Collect
We collect information you voluntarily provide and information automatically collected when you visit our Website:
- Personal Information: Name, email address, phone number, and other contact details you provide when registering or contacting us.
- Technical Information: IP address, browser type, device type, operating system, and referring URLs.
- Cookies and Tracking: We use cookies, pixels, and similar technologies to track your activity. See our Cookie Policy below.
- Usage Data: Pages visited, time spent on site, clicks, and navigation patterns.
How We Use Information
We use collected information for the following purposes:
- Analytics and performance monitoring of the Website
- Affiliate tracking and commission calculation
- Site improvement, personalization, and user experience optimization
- Responding to inquiries and providing customer support
- Compliance with legal and regulatory obligations
- Marketing communications (with your consent)
Cookie Policy
Our Website uses the following types of cookies:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Help us understand user behavior and site performance.
- Affiliate Tracking Cookies: Track referrals and affiliate commissions.
- Marketing Cookies: Enable targeted advertising and retargeting.
You can control cookies through your browser settings or opt out of non-essential cookies by adjusting your preferences. Note that disabling cookies may affect Website functionality.
Third-Party Links
Our Website contains links to third-party casino and gambling affiliate websites. We are not responsible for the privacy practices, content, or policies of these external sites. We strongly encourage you to review the privacy policies of any third-party website before providing personal information or engaging in gambling activities. Your use of third-party sites is at your own risk and governed by their respective terms.
Your Rights
Under Canadian privacy laws (including PIPEDA), you have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention obligations)
- Withdraw consent for marketing communications
- Lodge a complaint with the applicable privacy authority
To exercise these rights, contact us at [email protected] with your request and appropriate identification.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Affiliate tracking data is typically retained for 12 months. You may request deletion of your data at any time, subject to legal and contractual requirements.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
We will respond to your inquiry within 30 days or as required by applicable law.